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🚀 WIO CLINIC now supports 18 specialties with AI-powered diagnostics. Explore Features

Communication

Every message, perfectly delivered. Real-time notifications, SMS, email, WhatsApp, internal chat, announcements, and a unified reminder system — keeping patients informed and teams connected.

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Communication is the backbone of great care. Missed reminders cost revenue. Scattered staff messaging creates compliance risks. A unified communication platform ensures the right message reaches the right person at the right time — every time.

Real-Time Notifications

8 categories, 4 priority levels

Alerts

Instant push

100

SMS System

98% open rate channel

SMS

Multi-language

Jan

Dec

Internal Chat

Staff messaging with chat rooms, direct messages, file sharing, and clinical context linking.

WhatsApp Integration

Appointment reminders and patient communications through the world's most popular messaging app.

Announcement System

Organization-wide and clinic-specific broadcasts with read acknowledgment tracking.

Communication Templates

Reusable multi-language templates for SMS, email, and notifications with variable support.

+35% Patient engagement

WhatsApp reminders transformed our patient communication. Open rates jumped from 45% to 92%, and our no-show rate dropped by a third within the first month.

Dr. Sofia Martinez

Operations Lead

Unified Reminders

Staff

Role

Staff

Role

Staff

Role

One engine, all reminder types

Appointments, installments, follow-ups, and room rentals — all processed through a single pipeline with multi-channel delivery.

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Support System

Phase A

80%

WIO CLINIC

Feature detail

Status

In progress

Structured issue resolution

Ticket management with status lifecycle, assignment workflows, and live chat for immediate assistance.

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Credits Dashboard

WIO CLINIC

Feature item

Compliance

Communication cost control

Per-service credit balances for SMS, AI, and WhatsApp with auto-purchase, usage analytics, and transaction history.

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Connected care

Every channel covered

Nagano

Japan HQ

3:30pm

Email Tracking

Delivery status monitoring, open tracking, bounce handling, and template-based email generation.

Candidate found

Accounts

Cassy Price

Cleveland, OH

Knowledge Base

Searchable help articles and FAQs for staff self-service — reducing support ticket volume.

Capstone

Order volume

URL Shortener

Clean, trackable links for patient communications with click analytics and QR code generation.

Security & Compliance

Industry Recognition

WIO CLINIC

One platform for every clinic

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